[:en]Within the framework of the de-escalation of the current state of alarm, we inform you that this Monday, May 11, 2020, the real estate office on the Rambla Principal of Vilanova y la Geltrú and the office in Vilafranca del Penedés, will reopen to the public only to provide real estate services of buying and selling and renting properties with appointment only calling the phone 938 148 718 (Vilanova real estate office) or to 938 915 591 (Vilafranca office).
The opening hours for these two offices with prior appointment will be as follows:
Monday to Friday of 9:00 a.m. to 1:00 p.m. and of 2:00 p.m. to 6:00 p.m. (by appointment only)
Saturday: Visits by appointment. (By appointment only)
We are preparing all our offices to be able to provide the rest of the services in person as soon as possible, guaranteeing the safety of everyone (clients and employees) and, very soon, we will be able to announce the full reopening.
The Vilanova i la Geltrú head office will remain closed until the full reopening, and the property services (community administration and rental management) and insurance that are usually provided in any of the Serra Grup Immobiliari offices will continue to be provided as until now by phone or email with our entire committed team working remotely from home.
The telematic service hours for providing property services for community administration and rental management, as well as insurance, will continue to be Monday to Friday from 9:00 a.m. to 1:00 p.m. and from 2:00 p.m. to 6:00 p.m.
Preventive hygiene and safety measures
To ensure the safety of customers and employees, the following measures will be implemented:
– In order to be assisted in the office or to visit a property, it will be mandatory Request an appointment by phone.
– At any one time, no more than one client may remain in the office for each worker and the waiting room will not be available.
– Visits to properties will be made on an individual basis and, under no circumstances, may there be more than one client inside the property to be visited.
- The distance between employees and customers It will be at all times at least one metre when there are protective elements, or two metres without these elements.
– The office toilets cannot be used. by customers, except in cases strictly necessary.
– It is recommended that use of protective mask.
We remind you that you can contact us by calling the telephone numbers of each office, sending us an email to info@serra.immo or by filling out the contact form from our website.[:ca]In the context of the de-escalation of the current alarm status, we report that aquest dilluns dilluns May 11, 2020, the real estate office on the Rambla Principal of Vilanova i la Geltrú and the office in Vilafranca del Penedès, will reopen to the public again to attend to the real estate services buying-selling and real estate converter by appointment only tricky on the phone 938 148 718 (Vilanova real estate office) or bé al 938 915 591 (Vilafranca office).
They public service hours in these two offices by appointment only will be the following:
Monday to Friday of 9:00 a.m. to 1:00 p.m. and of 2:00 p.m. to 6:00 p.m. (by appointment only)
Dissabte: Arranged visits. (by appointment only)
We are preparing all our offices so that we can attend to the rest of the services in person as soon as possible to guarantee the safety of all (clients and employees) and, as a result, we will be able to announce the total reopening.
Thecentral office of Vilanova i la Geltrú romandrà tancada At the end of the total re-opening, and the patrimonial services (community administration and driver management) and assurances that are usually provided in any of the Serra Grup Immobiliari offices, will continue to be attentive to these purposes by telephone or email with all of our team's commitments. teleworking from home.
The telematic attention hours to attend to the patrimonial services of community administration and the management of drivers, together with insurance companies, will continue from Sunday to Sunday from 9:00 a.m. to 1:00 p.m. and from 2:00 p.m. to 6:00 p.m.: 00h.
Preventive hygiene and safety measures
– To guarantee the safety of clients and employees, the following measures will be implemented:
– To be able to be at the office or visit a property, it will be mandatory sol·make an appointment by phone.
– In a moment, you will not be able to romandre in the office more than one client for each worker i the waiting room will not be available.
– Them visits to the properties is Pharaoh on an individual basis In fact, you will be able to have more than one client in the property to visit.
- The distance between employees and clients It will be at all times, at least one meter with these elements of protection, or two meters with these elements.
– You will not be able to use the office toilets on behalf of the clients, except in cases strictly necessary.
– It is recommended thatprotective mask use.
Please remember that you can contact both of us using the telephone numbers of each office, send us an email to info@serra.immo or fill in the contact form from our website.[:]
